Understanding technology adoption behavior by older adults

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Kenneth Hsiche Wang
Gong Chen
Houn-Gee Chen
Cite this article:  Wang, K., Chen, G., & Chen, H. (2018). Understanding technology adoption behavior by older adults. Social Behavior and Personality: An international journal, 46(5), 801-814.


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Our purpose in this study was to build a theoretical foundation for the process of older adults’ technology adoption, based on their perspectives. We used inductive content analysis method and grounded theory to collect and analyze data from 16 older adults in Taiwan. The results indicated that technology adoption behavior could be divided into 3 stages and 8 factors: preadoption (including self-management, self-compensation, self-image, and negative perception of technological products), adoption (including technology adoption barriers and technology adoption and usage), and postadoption (including refusal to change to new technological products and technology value seeking).

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