Organizational citizenship pressure, compulsory citizenship behavior, and work–family conflict

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Yinbin Liu
Hongdan Zhao
Geoff Sheard
Cite this article:  Liu, Y., Zhao, H., & Sheard, G. (2017). Organizational citizenship pressure, compulsory citizenship behavior, and work–family conflict. Social Behavior and Personality: An international journal, 45(4), 695-704.


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We sought to explore the mediating effect of compulsory citizenship behavior in the relationship between organizational citizenship pressure and work–family conflict, and the moderating role of job autonomy in influencing the mediation. Through a 3-wave web-based survey of 312 employees in China, we found that organizational citizenship pressure was positively related to compulsory citizenship behavior, the positive impact of citizenship pressure on work–family conflict was mediated by compulsory citizenship behavior, and job autonomy mitigated the above mediation effect. Our findings provide insight into the mechanisms that underpin the effect of organizational citizenship pressure on work–family conflict.

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