A model of technology adoption by older adults

Kenneth Hsiche Wang1, Gong Chen2, Houn-Gee Chen3
1Institute of Population Research, Department of Business Administration, Peking University and Lunghwa University of Science and Technology, Taiwan
2Institute of Population Research, Peking University, People’s Republic of China
3College of Management, National Taiwan University, Taiwan
Cite this article:  Wang, K. H., Chen, G., & Chen, H.-G. (2017). A model of technology adoption by older adults. Social Behavior and Personality: An international journal, 45(4), 563-572.

Volume 45 Issue 4 | e5778 | Published: May 2017 | DOI: https://doi.org/10.2224/sbp.5778

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We examined the attitudes and behavioral intention toward mobile phone use among older adults in Taiwan, and proposed a technology adoption model to explore the factors that influence the adoption of technology products by older adults. We also compared our results with the unified theory of acceptance and use of technology. A convenience sampling method was used to conduct a survey with 286 participants who were all aged over 46 years. Results indicated that the physiological limitations of aging had a negative influence, and that anxiety had a significantly negative influence on their mobile phone adoption behavioral intention, and that requisite knowledge, intrinsic motivation, and use expectancy all had a significantly positive influence on their behavioral intention. Our findings provide the information technology industry with recommendations for the development of technology products for older adults.

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