Organizational and interorganizational factors affecting safety in the Chinese civil aviation industry

Yongjuan Li1
1Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, People’s Republic of China
Cite this article:  Li, Y. (2019). Organizational and interorganizational factors affecting safety in the Chinese civil aviation industry. Social Behavior and Personality: An international journal, 47, e3644.

Volume 47 Issue 5 | e3644 | Published: May 2019 | DOI: https://doi.org/10.2224/sbp.3644

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I aimed to identify organizational and interorganizational factors that affect flight safety, and to determine possible differences in organizational factors according to differences in organizational performance. I interviewed 28 pilots, 33 air traffic controllers, and 17 maintenance technicians, and used content analysis by coding to analyze the data. Results showed that (a) cluster analysis revealed 3 relevant organizational factors: information interface, technical management, and nontechnical management, with employees mostly concerned about the third factor; (b) pilots expected to be served by controllers, whereas controllers would like to be in control of their relationship with pilots; and (c) compared with maintenance technicians, pilots were particularly concerned with safety. Implications for safety research and management in the Chinese civil aviation industry are discussed.

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