Knowledge workers’ interpersonal skills and innovation performance: An empirical study of Taiwanese high-tech industrial workers

The main way in which knowledge workers’ interpersonal skills affect their innovation performances during collaborations was investigated including the relationships among the orientation of the collaborations of which the knowledge workers were part, their interpersonal skills, and their innovation performances. Hierarchical multiple regression analyses were conducted on data gathered from a sample of 130 usable dyadic questionnaires completed by R&D engineers and their managers in Taiwanese high-tech industries. The 2 main empirical results are: first, both customer orientation and technology orientation of collaborations make significant contributions to engineers’ innovation performances; second, engineers’ interpersonal skills significantly moderate the influences of customer orientation of collaborations on their innovation performances, but do not significantly moderate the influences from the technology orientation of collaborations.