Multilevel social predictors of employee feedback-seeking behavior: A cost–benefit perspective

Sun Young Sung1, Young Won Rhee2, Jae Eun Lee3, Jin Nam Choi4, Hye Jung Yoon5
1School of Business, Nanjing University, People’s Republic of China
2Foster School of Business, University of Washington, United States
3Hana Institute of Finance, Republic of Korea
4College of Business Administration, Seoul National University, Republic of Korea
5College of Business Administration, Sejong University, Republic of Korea
Cite this article:  Sung, S., Rhee, Y., Lee, J., Choi, J., & Yoon, H. (2019). Multilevel social predictors of employee feedback-seeking behavior: A cost–benefit perspective. Social Behavior and Personality: An international journal, 47, e7977.

Volume 47 Issue 2 | e7977 | Published: February 2019 | DOI: https://doi.org/10.2224/sbp.7977

Abstract
Full Text
References
Tables and Figures
Acknowledgements
Author Contact

In this study, we examined the two distinct dimensions of feedback-seeking behavior (FSB), namely, feedback-seeking frequency and feedback-seeking breadth. We focused on work team properties and team members’ social characteristics, and identified the multilevel social contextual predictors for each FSB dimension in an organizational team setting. Participants were 187 employees in 45 work teams in various industries in South Korea. Results show that feedback-seeking frequency was significantly positively related to three individual or team characteristics (i.e., emotional competence, team reflexivity, and task interdependence), but feedback-seeking breadth was significantly positively related to only one dimension, team reflexivity. Our findings provide an understanding of the multilevel emergent process of FSB in work teams, and the impact of the multilevel antecedents on the two FSB dimensions. Theoretical and practical implications are discussed.

Please login and/or purchase the PDF to view the full article.
Please login and/or purchase the PDF to view the full article.
Please login and/or purchase the PDF to view the full article.
Please login and/or purchase the PDF to view the full article.
Please login and/or purchase the PDF to view the full article.