Chinese public sector employees' age, emotional dissonance, work meaningfulness, and perceived stress

Ningning Ding1, Bing Liu2
1School of Public Management, Shandong University of Finance and Economics, People’s Republic of China
2School of Management, Shandong University, People’s Republic of China
Cite this article:  Ding, N., & Liu, B. (2019). Chinese public sector employees' age, emotional dissonance, work meaningfulness, and perceived stress. Social Behavior and Personality: An international journal, 47(1), e7280.

Volume 47 Issue 1 | e7280 | Published: January 2019 | DOI: https://doi.org/10.2224/sbp.7280

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Researchers have focused on how to improve the high-stress environment for those working in China’s public sector, but neglected to consider the moderating effect of age of employees. Using data from 410 public sector employees in Shandong Province, China, we investigated the effects of emotional dissonance and work meaningfulness on employees’ perceived level of stress, and the moderating effect of age on those effects. Results indicated that work meaningfulness reduced participants’ perceived stress levels, and that emotional dissonance increased perceived stress, which is consistent with previous research findings. Further, age played a moderating role by weakening the effect of work meaningfulness, but the moderating effect of age on emotional dissonance was nonsignificant. Managers of public sectors should be aware of the differences between older and younger employees and adopt appropriate practices to help employees deal with their work stress.

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