Behavioral perspectives: Examining the nexus between high-commitment work systems and sustainable performance

Rapidly changing business environments necessitate sustainable performance. While research on environmentally responsible behavior continues to expand, the complexities and boundaries of this phenomenon are not yet fully comprehended. To address this knowledge gap, this study investigated the relationship between high-commitment work systems (HCWS) and sustainable performance, leveraging the resource-based view and sustainable human resources literature. Results from a survey of 555 telecommunications employees showed a positive correlation between HCWS and sustainable performance. Notably, innovative work behavior and employee well-being partially mediated this relationship. This study contributes to the HCWS and sustainable performance literature and offers practical recommendations for promoting sustainability and achieving sustainable development goals in the telecommunications industry.